Shipping policy
📦 Shipping Policy
📧 Support Email: rajaks.store999@gmail.com
Processing Time
All orders are processed and produced after purchase. Since our products are made to order, production typically takes 2–5 business days before shipping.
During high demand periods, production time may take slightly longer.
Shipping Time
Estimated shipping times after production:
🇦🇺 Australia: 3–7 business days
🌍 International: 7–15 business days
Shipping times may vary depending on location, customs, and courier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Delayed or Lost Orders
We are not responsible for shipping delays caused by couriers, customs, or incorrect shipping addresses provided by customers.
If your order is significantly delayed or lost, please contact us and we will assist you.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Orders shipped to incorrect addresses provided by customers cannot be refunded or replaced.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. Include photos and order details so we can assist you with replacement or refund.
International Customs & Duties
Customers are responsible for any customs fees, import taxes, or duties that may apply in their country.
We do not accept returns for wrong size or change of mind
This protects you from losses.
Returns & Exchanges
Because all items are made to order, we do not accept returns or exchanges unless the product is defective or incorrect.
Please check size guides carefully before ordering.